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Privacy Policy

Last updated: November 13, 2025

At Glocal Word Lab, owned by Matteo Giovanni Grassi, we are committed to protecting your privacy and ensuring compliance with current data protection regulations, in particular the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

1. Data Controller

Name: Matteo Giovanni Grassi
Contact email: info@gwordlab.com
Website: https://glocalwordlab.com/

2. Personal data collected

Through the website’s contact form, the following personal data may be requested:

  • Name

  • Email address

  • Reason for contact or message

  • Telephone number (optional)

  • URL (optional)

No special categories of personal data (such as health, ideology, or religion) are collected.

3. Purpose of processing

The personal data provided will be processed for the purpose of managing requests for information or contact made by users through the contact form available on the website.
They may also be used to maintain necessary communication with the data subject regarding the services offered by Glocal Word Lab.

4. Legal basis for processing

The legal basis for processing your data is the explicit consent given by the user when submitting the contact form.

5. Data retention

Data will be retained only for as long as necessary to respond to the request or maintain the established relationship, and subsequently for the legally required periods to comply with potential obligations.

6. Data disclosure

Personal data will not be disclosed to third parties, except when required by law or when necessary for the provision of the requested service.

7. International data transfers

No international data transfers are foreseen. In the event that third-party tools or services (such as analytics or SEO platforms) involve international data transfers, Glocal Word Lab will ensure that such tools comply with the appropriate safeguards in accordance with the GDPR.

8. Use of cookies and analytics tools

The website uses analytical cookies and SEO tools such as SeRanking to analyze website usage and improve the user experience.
For more information or to configure your preferences, please refer to our Cookie Policy.

9. Users’ rights

You may exercise the following rights at any time:

  • Access to your personal data

  • Rectification of inaccurate data

  • Erasure (right to be forgotten)

  • Restriction or objection to processing

  • Data portability

To exercise your rights, please send a request to info@gwordlab.com, indicating which right you wish to exercise and providing sufficient proof of identity.

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe that your data is not being processed in accordance with current regulations.

10. Data security

Glocal Word Lab applies the necessary technical and organizational measures to ensure the security and integrity of the personal data it processes, preventing loss, alteration, or unauthorized access.